Last updated: 21 March 2026
If you have any questions about this Privacy Policy or wish to exercise your rights under data protection law, please contact us at the above address.
VidPipe is a video scheduling service that allows you to schedule video uploads to TikTok. We process personal data only to the extent necessary to provide, maintain, and improve this service. We do not use your data for advertising, profiling, automated decision-making, or any purpose unrelated to operating VidPipe.
We process your personal data on the following legal bases:
When you log in via TikTok OAuth, we receive and store:
If you subscribe to VidPipe Pro, payment processing is handled entirely by Stripe, Inc. We do not receive or store your credit card number, bank account details, or other payment instruments. We store only:
If you generate an API key for programmatic access, the key is stored in our database and associated with your account.
When you access VidPipe, your browser automatically transmits technical data such as your IP address, browser type, and operating system. Server logs containing this data are retained for a maximum of 30 days for security and debugging purposes.
VidPipe uses a single, strictly necessary cookie. No consent banner is required as this cookie is exempt under Art. 5(3) of Directive 2002/58/EC (ePrivacy Directive) – it is essential for the service to function.
| Name | Purpose | Duration | Type |
|---|---|---|---|
| connect.sid | Session cookie – keeps you authenticated after login. Contains a cryptographically signed session ID. No personal data is stored in the cookie itself; the session data is stored server-side. | 30 days | Strictly necessary |
This cookie is set with the following security flags: Secure (transmitted only over HTTPS), HttpOnly (inaccessible to JavaScript), and SameSite=Lax (protection against cross-site request forgery).
VidPipe does not use any tracking, analytics, advertising, or third-party cookies.
We use the following third-party services to operate VidPipe. Data is shared with them only to the extent necessary for their respective function.
Purpose: Authentication and video publishing via the TikTok API.
Data shared: OAuth tokens, video files, captions.
Privacy Policy: tiktok.com/legal/privacy-policy
Purpose: Payment processing for Pro subscriptions.
Data shared: Email address (if provided), Stripe Customer ID. All payment details are processed directly by Stripe and never touch our servers.
Stripe is certified under the EU-U.S. Data Privacy Framework.
Privacy Policy: stripe.com/privacy
Purpose: Cloud hosting infrastructure.
Data shared: All data processed by VidPipe is stored on Render’s infrastructure in the EU (Frankfurt region).
Privacy Policy: render.com/privacy
We implement the following technical and organisational measures to protect your data:
| Data Category | Retention Period |
|---|---|
| Video files | Deleted immediately after successful upload to TikTok, or upon manual deletion by you |
| Scheduling metadata | Retained while your account exists; deletable via the dashboard |
| TikTok OAuth tokens | Refreshed on each use; deleted upon account deletion |
| Account data | Retained while your account is active; deleted upon request |
| Stripe Customer ID | Retained while your subscription is active; deleted upon account deletion |
| Server logs | Maximum 30 days |
| Session data | Maximum 30 days; deleted on logout |
Your data is primarily processed within the European Union. Where data is transferred to third countries (e.g., to TikTok or Stripe servers in the United States), such transfers are safeguarded by:
You have the following rights regarding your personal data:
To exercise any of these rights, contact us at info@pride.direct. We will respond within 30 days.
You can delete your scheduled videos at any time through the dashboard. To request full account deletion, email us at the address above.
You have the right to lodge a complaint with a data protection supervisory authority. The competent authority for our registered office is:
Der Hamburgische Beauftragte für Datenschutz und Informationsfreiheit
Ludwig-Erhard-Straße 22, 7. OG, 20459 Hamburg
We may update this Privacy Policy from time to time. Material changes will be communicated via the VidPipe dashboard. The “Last updated” date at the top of this page indicates the most recent revision.
Pride.Direct GmbH · Doormannsweg 19 · 20259 Hamburg · info@pride.direct